Things Emotionally Intelligent People Never Do
Work Skills Corrected & verified

Things Emotionally Intelligent People Never Do

Published by When Notes Fly · View original ↗

Twelve workplace behaviors that emotionally intelligent professionals avoid, drawn from Yale, Harvard, and four decades of peer-reviewed EQ research.

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  1. 12 July 2026 · corrected by Emir Baycan

    3 corrections applied: Indra Nooyi is the former CEO of PepsiCo (a Yale SOM graduate), not affiliated with Harvard. | The four-domain model dates from Goleman's 1998/2002 work; his 1995 book set out five components, so the four-competency framework should not be dated to 1995. | Gottman's Four Horsemen are criticism, contempt, defensiveness, stonewalling; 'dismissal' is not one. Contempt is the strongest predictor.

    Before

    Harvard's Indra Nooyi, in her 2021 memoir... / Daniel Goleman's 1995 synthesis of the emotional intelligence construct identified four competencies... / identified dismissal (one of his four horsemen, contempt) as the single strongest predictor.

    After

    PepsiCo's Indra Nooyi, in her 2021 memoir... / Daniel Goleman's later synthesis of the emotional intelligence construct identified four competencies... / identified contempt (one of his four horsemen) as the single strongest predictor.

    Why: Verified all 3 corrections already fully applied in body text: Nooyi correctly attributed to PepsiCo, Goleman four-competency framework no longer misdated to 1995 (his actual 1995 book is separately and correctly cited in the bibliography), and Gottman's Four Horsemen correctly identifies contempt as the strongest predictor with no unverified 'dismissal' horseman. FAQ field does not reference any of these facts. No further changes needed.

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Emir BaycanExpert Contributor