Salesforce Service Cloud Consultant Certification
The exact change
A quote attributed to Mike Gerholdt (real Salesforce Admin Evangelist) with no verifiable source; a quote attributed to the generic 'Salesforce Service Cloud Community, Trailblazer Forum' with no specific post or author.
Both quotes de-attributed to unattributed prose, preserving the underlying claims. No orphaned reference-list entries existed for either source.
Suggested change
De-attributed both quotes to plain unattributed prose preserving the underlying claims. No orphaned reference-list entries existed for either source.
Why this is better
Removed an unverified direct quote grafted onto a real named individual with no verifiable source, and a vague forum attribution with no specific post or author.
More by Melik Can Sariyer in Certifications
- Correction Salesforce Data Architect Certification Exam Prep
- Correction Salesforce CPQ Specialist Certification Guide
- Correction Salesforce Marketing Cloud Email Specialist Exam
- Correction Salesforce JavaScript Developer I Exam Guide