
How Organizations Make Decisions
Formal hierarchies route decisions upward. Informal influence involves politics and relationships.
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2 corrections applied: The 'management hat' instruction was given by Jerald Mason, not Joe Kilminster | Coldest prior launch was ~53F, making 36F about 17 degrees colder, not 15
BeforeThiokol's senior vice president, Joe Kilminster, turned to Bob Lund; 36 degrees Fahrenheit - 15 degrees colder than any previous shuttle launch
AfterThiokol's senior vice president, Jerald Mason, turned to Bob Lund; 36 degrees Fahrenheit - about 17 degrees colder than any previous shuttle launch
Why: Verified live: both corrections already present in body content. FAQ decoded (4-step op-sequence) and checked - no mention of Mason/Kilminster or the temperature figures. Excerpt clean.
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