Writing a Professional Business Report - A Guide
In-depth guide to creating professional business reports focusing on clarity, structure, and practical examples for effectiveness.
The exact change
"The single biggest problem in communication is the illusion that it has taken place." - George Bernard Shaw [...] "Easy reading is damn hard writing." - Nathaniel Hawthorne [...] Kaplan, R. S. and Norton, D. P. (2020). "The Balanced Scorecard - Measures That Drive Performance." Harvard Business Review, 98(1), pp. 71-79. DOI: 10.1225/92105.
"The single biggest problem in communication is the illusion that it has taken place." - a maxim often attributed to George Bernard Shaw, though its true origin is disputed [...] "Easy reading is damn hard writing." - a line long attributed to Nathaniel Hawthorne, though no verified source confirms he wrote it [...] Kaplan, R. S. and Norton, D. P. (1992). "The Balanced Scorecard - Measures That Drive Performance." Harvard Business Review, 70(1), pp. 71-79.
Why this is better
The quote 'The single biggest problem in communication is the illusion that it has taken place' is misattributed to George Bernard Shaw. According to Quote Investigator, there is no substantive eviden; The quote 'Easy reading is damn hard writing' is misattributed to Nathaniel Hawthorne. Per Quote Investigator, Hawthorne is not verified to have said this; the maxim is provisionally traced to Thomas ; The reference list cites Kaplan & Norton's Balanced Scorecard article with the wrong year, volume/issue, and an unverified DOI. The real article is Kaplan, R.S. & Norton, D.P. (1992). 'The Balanced Sco
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