Effective Task Delegation via Email Without Being Pushy
Delegation email templates featuring a five-element framework, trust-building communication, and respectful ways to handle pushback.
The exact change
"Delegation is not the act of getting rid of work. It is the act of setting someone else up to do work well. The distinction shows up in every sentence of the email." Kim Scott, Radical Candor [...] "The difference between a demand and a request is not politeness. It is whether the other person can say no and have that matter." Ann Handley, Everybody Writes [...] "If no one ever pushes back on your delegations, you are not delegating. You are just distributing unopposed instructions, which tells you less about capability than you think." Roy Peter Clark, Writing Tools [...] "The best email is sometimes the one that comes after the conversation that made the email unnecessary, but sent anyway for the record." Josh Bernoff, Writing Without Bullshit
Delegation is not the act of getting rid of work. It is the act of setting someone else up to do work well, and that distinction shows up in every sentence of the email. [...] The difference between a demand and a request is not politeness. It is whether the other person can say no and have that matter. [...] If no one ever pushes back on your delegations, you are not really delegating. You are just distributing unopposed instructions. [...] Sometimes the best email is the one that comes after the conversation that made the email unnecessary, sent anyway for the record.
Why this is better
Quote attributed to Kim Scott (Radical Candor) could not be verified via web search; no record of this exact wording in her book.; Quote attributed to Ann Handley (Everybody Writes) could not be verified via web search; no record of this exact wording in her book.; Quote attributed to Roy Peter Clark (Writing Tools) could not be verified via web search; no record of this exact wording in his book.; Quote attributed to Josh Bernoff (Writing Without Bullshit) could not be verified via web search; no record of this exact wording in his book.
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