Correction Email Templates
Delivering Bad News Via Email With Empathy
Guide to empathetic email communication for delivering bad news, featuring frameworks and templates that preserve trust and clarity.
The exact change
Before
Harvard Business Review. How to Deliver Bad News. https://hbr.org/2021/02/how-to-deliver-bad-news-to-your-employees
After
Harvard Business Review. How to Deliver Bad News to Your Employees. https://hbr.org/2015/03/how-to-deliver-bad-news-to-your-employees
Why this is better
Reference #5 cites 'How to Deliver Bad News' at URL hbr.org/2021/02/how-to-deliver-bad-news-to-your-employees. The real HBR article with this title was published in 2015/03, not 2021/02; the URL as pr
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