Common Email Grammar Mistakes - 20 Errors to Avoid
Avoid these 20 common email grammar mistakes that damage your credibility.
The exact change
A 2013 study published in PLOS ONE found that people with higher literacy skills were more likely to notice and be bothered by errors. Since decision-makers tend to be highly literate, your grammar mistakes are most visible to exactly the people you most want to impress.
A 2016 study published in PLOS ONE found that personality traits, particularly lower agreeableness, predicted how likely readers were to notice and be bothered by typos and grammar errors in emails. Since many decision-makers are attentive, detail-oriented readers, your grammar mistakes are often visible to exactly the people you most want to impress.
Why this is better
The article cites 'A 2013 study published in PLOS ONE' finding that people with higher literacy skills notice and are more bothered by errors. The real, closely-matching PLOS ONE study is Boland & Que
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